WANTEDPRONTO - HELP

WELCOME TO WANTEDPRONTO

We have tried to make wantedpronto intuitive to use however we accept that there is the possibility we might not always achieve this! For additional information about using wantedpronto select the relevant subject area and you will be taken to the help text for that subject.

REGISTRATION

To register for wantedpronto click on the 'Register' button at the top of the home page. (This button is also displayed on most other pages on the website.)

Step 1 Contact details
To complete your registration you will be required to provide name, address, and other contact details as well as company name and VAT number (if registered)

Step 2 Geographical areas
You will be given the option to specify particular areas within the UK that you cover. The areas you select will determine which leads you will be sent. (You can change these geographical areas after registration by going into your account and clicking on the 'Account' tab.)

Step 3 Verify Your Account
You will be asked to verify your email address. On completing stage one we will send you an email with a verification code. When you have input the verification to the 'Verify your Account' screen, your registration is complete. You can get to the 'Verify Your Account' screen by either keeping the window open when you have got to the last stage of your Registration, or alternatively, click on the 'Verify account' link at the top of the homepage at http://www.wantedpronto.co.uk/ss/

Step 4 Add Email Alerts (Optional but recommended
You will be asked to select the categories of business for which you require email alerts. Email alerts will let you know when a wanted ad has been placed so that you can decide whether you wish to bid for the lead.

SETTING UP EMAIL ALERTS

Email alerts let you know when a wanted advert has been placed so that you can decide whether you wish contact the consumer. Wantedpronto covers many product types and covers the whole of the UK. Our objective is to send you leads that are relevant to your business. When you register you select the product categories you are interested in and these will be the ones for which you receive email alerts.
NB: If you did not add any product categories to your account when you registered you will not receive any email alerts.

Adding categories for email alerts
If you wish to add new categories to your account this can be done at any time after registration. Go to the Home page and, using the categories list on the left select the product category you wish to add. (Alternatively you can use the search function to find a category or you can type in the keyword and select from the list) Once you have selected a category, details of leads in that category will appear in the main part of the page. Beneath the orange bar, you will see the text 'Assign this category to my account and receive email alerts'. By clicking on this link you will add the category to your account and you will start receiving email alerts for wanted ads for this category in your geographical area. You can add multiple categories to your account.
To check which categories you have added to your account click on the 'My Account' button and select the 'Account' tab. Here you will find a list of all the categories you are currently assigned to and for which you will receive email alerts.

Removing categories for email alerts
You can remove categories by clicking on the 'My Account' button and selecting the 'Account' tab. Here you will find a list of all the categories you are currently assigned to and for which you will receive email alerts. Beside each category you will find a button to click on to remove the category.

When you are on the 'Account' page you will see a number of other headings including;
Category URL
This allows you to add a URL for your website. We advise that you use a URL that is relevant to the category you are subscribing to. This URL will be made available to the consumer along with your contact information when you have viewed their details.
Status
All categories that are added to the email alerts list will automatically go into
Pending status and you will receive the alerts for that category. If you see a "denied" status, then you will be unable to view the contact details for wants in that particular category.

Options
This allows you to remove email alerts if you no longer wish to receive them for a particular category.

SELECTING GEOGRAPHICAL AREAS

You will receive email alerts for the geographical areas you select.  When you register you select the geographical areas for which you wish to receive leads. You can change your geographical areas at any time after registration by going into your account, clicking on the 'Account' tab, and then clicking on the 'View / Change geographical area' button.

If this option is missing you will see the option 'Set geographical area'. This probably means that you originally signed up on the consumer side of the system, but have started to use the supplier side. That's fine but you need to selct your geographical settings before you can use the system to view consumer contact details and receive email alerts relevant to your territory.

Selecting geographical areas does not prevent you from browsing wantedpronto for leads in other areas.

WHAT IS A CATEGORY?

Category is the term used within wantedpronto to identify a type of product or service. This allows suppliers to find the type of leads they are interested in with the minimum of fuss. Furthermore, by using categories, suppliers can be sent email alerts for their specific product area(s).

PREMIUM ACCOUNT

To automatically be one of the suppliers shortlisted to receive the leads in a particular category you need to have a Premium Account. Please call the Partner Development Team on 0870 774 2007 and enquire about the Wantedpronto Premium Account.

When the premium account is active, you will have a number of extra options regarding billing and payment. The 'Billing' tab shows all transactions and costs.

To add money to your account click on the My Account button at the top of the page. Then select the 'Billing' tab.

Change Billing Info
Use this option if you need to amend the billing name, address or fax number.

Make Payment
This is the place where you can add money to your account. You do not need to have money in your account to buy a consumers contact details but you will need to have a positive balance (with a value greater than zero) before you are able to view the consumer's contact details (You can end up buying the lead but being unable to view the contact details). You can make payment in three ways by cheque, BACS credit transfer or credit card.

Cheque/BACS
To pay by cheque or BACS credit transfer, enter the amount you wish to pay in the top white box and then click the button next to it. This will take you to a request for payment document which you should print off and keep for your records. You should then send payment by cheque or BACS credit transfer as soon as possible. We will credit your account with the money when we receive the payment. The invoice will show the payment as 'pending' until it is received when the status will move to 'completed'.

Credit Card
To pay by credit card, enter the amount you wish to pay in the lower white box and then click the button next to it. This will take you PayPal who will receive the money on our behalf. Simply follow the instructions to make the payment.

View invoice/Hide invoice
If the 'View invoice' button is displayed, no invoice will be showing. Click on the button to display the invoice.

If the 'Hide invoice' button is displayed, the invoice will be showing. Click on the button to hide the invoice.

VIEWING A WANT

Quantity
The quantity shown on the lead is the number of supplier contacts requested by the consumer who placed the wanted advert. If this starts at 3 and a supplier acquires the contact details it will reduce to 2. As each lead is taken the Quantity will reduce until it reaches zero.The item will then be closed.

Closes
The bidding will close after a fixed period regardless of how leads have been acquired.

Location
This is the location of the consumer (postal district)

Consumer
The username of the consumer is displayed, and in brackets their feedback score  you can click on the score inside the brackets to see the previous feedback received by this consumer. The feedback is provided by other suppliers who have acquired the contact details of the consumer.

Mail this item to a friend
If you think you know someone who would be interested in the lead you can forward it to them by clicking on this link

The need
When placing a wanted advert the consumer completes a questionnaire which is designed to identify the key information that suppliers need when they are looking for new business leads. Their answers are displayed in this section.

Once you have found a lead you think will work for your business press the view details button.

FEEDBACK

After you have contacted a customer we will ask you for feedback on how it went. This feedback will be made available to all suppliers so they can make an informed choice when acquiring leads.

In the same way, we ask consumers for comments on their dealings with suppliers. This ensures that suppliers have an incentive to offer the best possible service to consumers.

PLACING A WANTED NOTICE

Wantedpronto is ideal for businesses that are looking for products and services. As a supplier for wantedpronto you are automatically registered as a consumer so you can log in and place your own wanted notice. For example, you might want to get a good price for office supplies or find a marketing agency or a new accountant . To place your own free wanted notice go to www.wantedpronto.co.uk/cs.